Frequently Asked Questions

Every Purety product is personally vetted and recommended by Dr. Jonathan Birch and Dr. Dena, both practicing physicians at Purety Family Medical Clinic. Unlike mass-market supplements, our products are physician-grade and selected based on years of clinical experience with real patients.

We prioritize the most bioavailable forms of every nutrient, work exclusively with manufacturers who meet cGMP (current Good Manufacturing Practice) quality standards, and source wild-crafted and certified organic ingredients whenever possible. Our herbal formulas are hand-crafted in small batches in Sedona, Arizona, ensuring quality and freshness in every bottle.

Our proprietary children's line of 13 herbal formulas was developed by Dr. Dena, a board-certified pediatrician with deep expertise in natural health for children. Each remedy is hand-crafted in small batches using wild-crafted and organic ingredients specifically chosen for gentleness and efficacy in young bodies.

The children's formulas are generally designed for children ages 2 and up, though specific age recommendations may vary by product. Each product listing includes detailed dosing guidelines by age and weight. If you have questions about a specific product for your child, we encourage you to reach out to our team or consult with your pediatrician.

We use certified organic and wild-crafted ingredients wherever possible. Our herbal formulas are hand-crafted in Sedona, Arizona, using ethically sourced botanicals. For our nutritional supplements, we work with physician-grade manufacturers in the United States who follow strict sourcing protocols.

Every ingredient is vetted by Dr. Birch and Dr. Dena for purity, potency, and sustainability. We believe in full transparency about what goes into our products, which is why each product page lists complete ingredient information.

Absolutely. All Purety products are produced by manufacturers who adhere to cGMP (current Good Manufacturing Practice) standards, which are the same quality standards required by the FDA for pharmaceutical manufacturing. This means every batch undergoes rigorous testing for:

• Identity verification of raw ingredients
• Potency testing to ensure accurate dosing
• Purity testing for contaminants, heavy metals, and microbials
• Stability testing to guarantee shelf-life efficacy

Our herbal formulas are additionally crafted in small, controlled batches to maintain the highest level of quality and freshness.

Most orders ship within 1–3 business days from our U.S.-based fulfillment center. Standard shipping typically takes 3–7 business days to arrive, depending on your location. Expedited shipping options are available at checkout for faster delivery.

You will receive a confirmation email with tracking information once your order has shipped so you can follow its progress.

At this time, we ship within the United States only. We are exploring international shipping options and hope to offer them in the future. If you are located outside the U.S. and are interested in our products, please contact us and we will do our best to accommodate your request on a case-by-case basis.

Your satisfaction is important to us. If you are not completely satisfied with your purchase, you may return unopened products within 30 days of delivery for a full refund. Please note:

• Products must be in their original, unopened, and sealed packaging
• Return shipping costs are the responsibility of the customer
• Refunds are processed within 5–7 business days of receiving the returned item

If you received a damaged or incorrect item, please contact us within 7 days of delivery and we will arrange a replacement or full refund at no additional cost.

Yes! We offer free standard shipping on all orders of $120 or more within the United States. Orders under $120 are subject to a flat-rate shipping fee calculated at checkout based on your location and the size of your order.

Tip: Many of our customers find that stocking up on their favorite daily essentials or combining products from our different lines easily reaches the free shipping threshold.

Dr. Jonathan Birch is the founder and lead physician of Purety Family Medical Clinic in Santa Barbara, California. With over a decade of clinical practice focused on integrative and family medicine, Dr. Birch is passionate about helping patients optimize their health through a combination of modern medical science and natural therapeutics.

Dr. Birch personally curates the adult supplement line — Dr. Birch's Daily Essentials — drawing on his extensive clinical experience to select only the products he trusts for his own patients and family. His approach to medicine emphasizes treating the whole person, not just symptoms, and empowering patients with the knowledge and tools to live their healthiest lives.

Purety Family Medical Clinic is an integrative family medicine practice founded in 2014 in Santa Barbara, California by Dr. Jonathan Birch and Dr. Dena. The clinic offers comprehensive primary care for the whole family, blending conventional medicine with evidence-based natural therapies.

With 77+ five-star Google reviews, Purety has earned the trust of thousands of patients by delivering personalized, compassionate care. The clinic's two signature product lines — Dr. Dena's Children's Remedies and Dr. Birch's Daily Essentials — were born out of the desire to share the most effective products with patients beyond the clinic walls.

Purety Family Medical Clinic has been serving the Santa Barbara community since 2014 — over a decade of dedicated patient care. Dr. Birch and Dr. Dena bring more than 16 years of combined clinical experience to the practice, and have cared for thousands of patients during that time.

The Purety Clinic Shop was created to extend that same standard of care by making the doctors' most trusted and recommended products available to everyone, not just local clinic patients.

Purety Family Medical Clinic is located in beautiful Santa Barbara, California. While our clinic serves patients locally, the Purety Clinic Shop ships products to customers across the United States, so you can access our physician-curated products no matter where you are.

If you are interested in becoming a patient at the clinic or scheduling an in-person consultation, please contact us for availability and appointment information.

Fecal Microbiota Transplant (FMT) is a medical procedure that involves transplanting carefully screened and processed donor stool into a patient's gastrointestinal tract to restore a healthy, diverse gut microbiome. The gut microbiome plays a critical role in digestion, immune function, mental health, and overall wellness.

FMT has shown remarkable promise in treating conditions associated with gut dysbiosis, including recurrent Clostridioides difficile (C. diff) infections, and is being studied for its potential benefits in a wide range of chronic conditions. Dr. Birch and the Purety team are experienced practitioners of FMT and follow strict safety and screening protocols for every procedure.

FMT may be appropriate for individuals experiencing chronic gut health issues that have not responded adequately to conventional treatments. Common candidates include patients with:

• Recurrent Clostridioides difficile (C. diff) infections
• Chronic gastrointestinal conditions linked to microbiome imbalance
• Conditions where gut health restoration may play a supportive role

Candidacy is determined on an individual basis through a thorough medical consultation with Dr. Birch. During the consultation, your medical history, current symptoms, and treatment goals will be reviewed to determine whether FMT is the right approach for you.

Scheduling an FMT consultation with Dr. Birch is simple. You can reach out through our contact page and let us know you are interested in learning more about FMT services. A member of our team will follow up with you to gather preliminary information and schedule a one-on-one consultation.

During the consultation, Dr. Birch will review your health history, discuss your goals, explain the FMT process in detail, and answer any questions you may have. There is no obligation — the initial consultation is designed to help you make an informed decision about whether FMT is right for you.